Privacy Policy

Privacy Policy

Privacy Policy of T&L Consultancy Oy as of May 19 2019

CONTACT:

T&L Consultancy Oy (Ltd.)
Business ID: 2711601-1
Address: Retkeilijäntie 9, 70200 KUOPIO, FINLAND
Email: info@tl-consultancy.com

PRIVACY POLICY: in general

This Privacy Policy applies to the personal information that we obtain when you use the services of T&L Consultancy Oy or when you otherwise interact with T&L Consultancy Oy.
Services of T&L Consultancy Oy include:
-Surveys (either automated surveys – digital products; or customized surveys; related guides; related consulting)
-Websites – Online presence (Main Website; a number of Social Media accounts)

BUT excluding (not applicable to)

Third party products or services that are considered those that you choose to integrate with the services of T&L Consultancy Oy. We expect you to review those policies of third party products and services to ensure sure you accept and comply with the ways in which they collect and use your information. The data controller in accordance with the applicable data protection law is T&L Consultancy Oy. We (T&L Consultancy Oy) are thus responsible for ensuring your personal data is processed in compliance with this Privacy Policy and applicable data protection laws.

PROCESSING INFORMATION

Your personal information is processed by us when you: register at the T&L Consultancy Oy Web Store, modify your user profile, and make purchases through, use, access, or interact with the T&L
Consultancy Oy Services.

INFORMATION we collect in detail:

– Web Store (customer information): Your name, email, mobile number
– Web Store (affiliate information): Your name, email
– Main Website (contact form): Your name, Name of a business, email

If you are providing us with partial or false information, we may not be able to offer you the services in full extent.

OTHER FORMS of personal information we may handle

1.SURVEYS: As a survey respondent, you may leave us your personal data (usually and most often: email address) and (occasionally: name, company name and mobile number).

2.PROBLEMS: When experiencing problems, you (may) be in contact with us, and in such a case you may leave your contact details to us for further communication.

3.SOCIAL MEDIA: T&L Consultancy is present in various Social Media platforms that allow you leave comments and be interactive. Any personal information you choose to include and leave visible, while using the our Social Media platforms, is sole responsibility of yourself, and not the responsibility of T&L Consultancy Oy, shall any misuse instances occur for your disadvantage.

4.WORKING WITH US: You may contact us concerning employment opportunities, in such a case we will process your application that may include personal data.

WHEN YOU USE OUR DIGITAL SERVICES (ONLINE SERVICES)

COOKIES – Internet

We collect certain information through the use of cookies, which are small text files that are saved by your browser when you access our Services. We use both session cookies and persistent cookies to monitor the use of Services. No personal data is collected through the use of cookies.

You are able to change your browser options to stop automatically accepting cookies or to prompt you before accepting cookies.

WEBLOGS – Internet

We gather certain information and store it in log files when you interact with our website or other services. This information includes, but is not limited to, internet protocol (IP) addresses as well as browser type, date/time stamp, information you search for.

PURPOSE OF PERSONAL DATA PROCESSING: INCLUDING THE LEGAL ASPECT

The collected Personal Data will be used for a variety of purposes as follows;

1. Service provision and managing the customer relationship between us
In order to provide, operate and maintain the services of T&L Consultancy Oy, WE;

a.) Complete business transactions, send you the needed information, including purchase confirmations and invoices;

b.) Send messages of following nature: responding to comments, and questions, and requests; provide customer service and support; this may include technical notices, technical support, required updates, security alerts, administrative messages.

This is done to ensure smooth operation between us (the two contracted parties (you/us))

2. Service development and information security

a.) Improve the quality of the Services and to develop new features in the Services.

b.) Ensure the security of the Services

3. Marketing

When sending out promotional marketing communication materials, such as surveys, offers, promotions, events and other communication of such nature, you may opt out by unsubscribing using the method provided within the emails, or identifying e.g. in the surveys that you will not be willing to accept marketing communication materials from us. We are interested only providing you relevant information, and for that purpose we may process your personal data.

SHARING INFORMATION WITH THIRD PARTIES

Personal data will not be shared with third parties unless one of the situations, as described below, shall occur.

1. Affiliates
T&L Consultancy Oy is collaborating with a number of affiliates, who act as resellers of our products and services. The affiliates will not (usually) be handling customer information e.g. personal data of customers. However, if such a circumstance may occur, the affiliates will have to follow the procedures of this Privacy Policy.

2. Third party service providers
Third party service providers may acquire access to the personal data (collected by T&L Consultancy Oy) in order for us to be able to provide the services, whether it is a question of use of service, financial transactions or technical support. These are the companies that enable us to offer the services to you, referring more specifically to the service providers of software, database management and digital networks services. Their duty is to use the personal data only to the extent needed to provide these services, not beyond that, and as stated in this Privacy Policy.

3. Sharing information upon your request
Upon your request, your personal data may be shared with third parties e.g. Social Media websites managed by T&L Consultancy Oy.

4. Governing authorities and legal aspect
If a governing authority is requesting your personal data, we may be obliged under the applicable law to share it with that authority; or if there is a legimate fear of misconduct that we have to investigate e.g. fraud; or there is a need to protect your safety, and/or the safety of others.

5. Mergers and acquisitions
Shall there be a merger, acquisition, or bankruptcy, in such a circumstance, the personal data collected by us may be transferred and used under the new business circumstance as stated in this Privacy Policy.

THIRD PARTY SITES AND SERVICES

The services provided by us may contain links to other websites such as PayPal. Information submitted through these third parties is subject to the Privacy Policy of that particular third party. Therefore, we cannot be held responsible for the content, privacy, security and related policies of that particular third party. And for that reason, it is important that you review the privacy policies of that third party with utmost care.

AFFILIATES DATA PROCESSING – outside the European Economic Area

If our affiliates need to process personal data of EU residents, and these affiliates are located outside the EEA, then we will take necessary steps to ensure the protection of personal data. Hereby we would follow the protocol of EU’s General Data Protection Regulation “(EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.”
For reference access: https://eur-lex.europa.eu/eli/reg/2016/679/oj
In practice, this means that the affiliates are required to process the personal data in a safe and secure manner, as stated in the contract between the two parties (affiliates/us).
For more information: please contact info@tl-consultancy.com

PERSONAL DATA: use, storage, deletion

The purpose of storing personal data is directly connected with our ability to deliver the services to you, once we have fulfilled that duty we will delete the data as stated in this privacy policy (timeline), and/or as specified in the terms and conditions concerning that particular service.
Naturally some data will be stored for the extended period; if required by the applicable law e.g. taxation, accounting legislation for a number of years. But once your personal data is no longer required to be kept by law or other obligations, that personal data will be deleted accordingly and permanently.

YOUR RIGHTS

You have a right to access personal data we process about you. You may access, correct, update, change or remove your personal data at any time. However, please note that certain information is strictly necessary in order to fulfil the purposes defined in this Policy and may also be required by law. Thus, you may not remove such personal data.
You have a right to object for certain personal data processing – to the extent required by applicable data protection law, you have a right to restrict personal data processing.
You have a right to data portability, i.e. right to receive your personal data in a structured, commonly used machine-readable format and transmit your personal data to another data controller, to the extent required by applicable law.

ACCESSING YOUR DATA

You will be able to access and modify your personal data in your private (service) account at https://shop.tl-consultancy.com protected by username and password. If you want to delete or disable your account, please contact:

info@tl-consultancy.com

and inform us accordingly.

SECURITY OF INFORMATION

Our Services are accessible only through https-protocol (Secure Socket Layer technology) which protects information by using both server authentication and data encryption.
T&L Consultancy Oy uses unique user names and passwords that must be entered each time a customer logs in to our Services. This helps prevent unauthorized access, maintains data accuracy, and ensures the appropriate use of personal data.

SENSITIVE INFORMATION

Please do not provide us with sensitive information such as social security numbers, bank account numbers, racial or ethnic origin, political opinion, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or membership information: trade-unions and similar, as this type of data may jeopardize your Privacy, and is non-essential for the business collaboration between us and you.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to alter, change, modify and add on this Privacy Policy as required (by law) or seen fit for purpose to enhance your personal data protection. If we make any material changes to this Privacy Policy, we will contact you in terms of the changes by email or using other form of communication as seen appropriate.

CONTACT US

If you have any questions regarding this Privacy Policy, please contact
info@tl-consultancy.com